Live Webinar: Smarter Billing & Collections

February 25, 2026
1:00 PM EST

Please join USS and our partners at ACU-Serve for a live webinar demonstrating the benefits of HDMS and the ACU-Serve billing and collections services. This webinar will be inclusive to HME/DME and pharmacy organizations. 

Register Now

Why You Need HDMS + ACU-Serve Together

Bridge Staffing Gaps:

Combine automation and expert support to maintain revenue performance even with limited resources.

Prevent Denials at the Source:

Identify root causes and correct issues early for cleaner claims and faster payment.

Gain True KPI Transparency:

Reveal workflow bottlenecks and manage performance through shared analytics and visibility.

Accelerate Cash Flow:

Streamline intake and front-end processes to reduce rework and improve reimbursement speed.

Meet the Speakers

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Shannon Epling
Universal Software Solutions

Shannon has over 25 years of experience in pharmacy and healthcare, with roles spanning retail, specialty, billing, software, and biotech. She holds a master’s degree in Pharmaceutical Sciences and has worked in patent and journal editing for the American Chemical Society, as well as consulting for a pharma start-up. With an additional degree in Instructional Design, she combines healthcare expertise with adult learning and training. Shannon joined Universal Software Solutions in early 2025 to advance documentation, training, and marketing initiatives, including AI-powered content.

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Kyle Neese
ACU-Serve

Kyle Neese is a seasoned healthcare sales leader with over nine years of experience in the patient care industry with roles previously at Brightree & React Health. As a Senior Account Executive at ACU-Serve, he specializes in driving revenue growth, optimizing resupply programs, and building strategic client partnerships. With a background spanning operations management, SaaS, and Medical Devices, Kyle leverages data-driven insights to enhance decision-making and operational efficiency.